Benefits of Our Property Management Service
At Zeem, we aim to provide you with the right tenant for your property and handle the landlord-tenant relationship both efficiently and cost-effectively. Our ultimate goal with all of our services is to minimize complications for property owners.
We offer a comprehensive range of services to manage everything on your behalf. You can trust us with the keys to your property and we will handle the marketing, showing, screening, and signing of your tenant, as well as rent collection and administration after they move in. We also coordinate all necessary repairs and maintenance and will provide you with a monthly accounting statement for all expenses. We will keep you informed about any events or issues that require your attention while handling most matters ourselves to continue to relieve you of the burden of managing your property.
Marketing
Rental directories, social media, and networking.
Showing
Appointments with professional leasing agents.
Screening
Formal application process and reference checks.
Signing
Legally binding tenant contracts.
Rental Collection
Tenants are able to pay rent through a variety of payment methods.
Maintenance Coordination
We maintain ongoing relationships with maintenance partners.
Maintenance
To optimize your investment’s income, it is crucial to maintain your property well and to ensure that everything is in proper working order. The most efficient property managers, such as our accomplished agents, will achieve this goal while minimizing disruptions to tenants and keeping costs low.
Thanks to our extensive experience in property management, we have established relationships with Calgary’s most reliable service providers for all types of property maintenance and repair work. We are able to negotiate discounted rates on your behalf, enabling us to provide you with top-quality services at the best possible prices.
Itemize Maintenance Requirements
We will evaluate repairs and maintenance issues either by our own move in/move out inspections, at the mid-lease walkthrough, or with service tickets requested by the tenant.
Maintenance Item Prioritization
When a service request is received, we evaluate it to see if it is a crucial issue that the landlords must solve with their tenants; for instance, plumbing issues, appliances, heat or safety concerns.
Maintenance Evaluation
If the issue is deemed to be an essential service, and the expense is reasonable, we will approve the work order and see it completed. If it is a larger issue, we will discuss it with the owner for their input and requirements.
Compiled Minor Maintenance Items
If it is not a critical issue, then we will either decline the request until there are enough small items for a larger work order, or we will engage the owner for their decision.
Ongoing Inspections
We do an inspection, either at move-out or mid-lease, to see issues and items that require repair. We will arrange for all difficulties to be resolved and will seek your approval to do so.
We handle all interactions with service contractors and make payments using the rent we collect from tenants. All invoices and accounting are summarized on your monthly statement, which you can access at any time through your account with us. We strive to make the process as seamless and transparent as possible, allowing you to focus on other important matters while we take care of property maintenance and financial management.
Steps to Renting Your Place
Getting your property ready to generate income for you does not need to be a daunting process. Here are the essential steps:
1. Fix Broken Items
If it is not a critical system then we will either decline the request until there are enough small items for a larger work order, or we will engage the owner for their decision.
2. Perform Any Maintenance
Take care of any preventative maintenance. The Residential Tenancies Act does not require tenants to perform maintenance on the property.
3. Get the Property Cleaned
In order for our marketing department to do its job, we need properties to be de-cluttered and clean. The better the condition the property is in when the tenant moves in, the better it usually is when they move out.
4. Appeal to a Broad Audience
Make it appealing to a broad audience. Tenants come from all walks of life, and our accomplished marketing team allows us to appeal your property to a great audience.
5. Get Us Into the Property
Get us in there! Once the property is ready to go, we are able to begin marketing, showing and screening new applicants for your property.
Tenant Attraction and Retention
To attract the most suitable tenants for your property, we leverage the most effective rental websites, along with professional photography, exterior signage, social media marketing, and other proven strategies. Our goal is to generate widespread interest in your property and attract tenants who meet your requirements. We strive to provide the best possible exposure for your property to ensure that you get the most suitable tenant possible.
High Quality Professional Photography
Listing on Top Rental Databases
Dedicated Leasing Agent Team
If you own an executive home or a fully furnished property, we can help you reach tenants who are relocating from abroad. Thanks to our extensive industry connections with relocation companies, HR departments, and staffing agencies, we have access to a wide pool of potential tenants. Once we receive an inquiry, we act quickly to follow up and schedule a showing. Our team of experienced leasing agents – who also work in residential sales – understand the importance of being proactive with both our client and with potential tenants.
Tenant Issue Protocols
Our lease agreement with your tenants is carefully crafted with input from lawyers who are well-versed in the Residential Tenancies Act. It is designed to be comprehensive yet straightforward for all parties to comprehend and abide by.
At our company, we believe in transparent and open communication with tenants. We have managed thousands of tenants across hundreds of properties over the years, and we have only encountered a few situations that have taken us by surprise. When issues do arise, we believe that effective communication and an objective approach are the keys to resolving them. In rare cases where we do require input from the owner, we will seek their advice to solve the issue as efficiently as possible.